Privacy Policy

Introduction

This Privacy Policy outlines how Switch On Energy (“we,” “us,” or “our”) collects, uses, and discloses information from users (“you” or “your”) of our website located at https://www.switchonenergy.com.au/

Information We Collect

We may collect the following information from you:

  • Personal Information: This may include your name, email address, phone number, address, and other details you provide when contacting us or requesting a quote.

Usage Data: This may include information about your browsing activity on our Website, such as the pages you visit, the time you spend on each page, and the links you click. We may collect this information using cookies and other tracking technologies.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

 How We Use Your Information

We may use your information for the following purposes:

  • To provide you with the services you request, such as quotes or information about our services.
  • To communicate with you about our services and promotions.
  • To improve our Website and services.
  • To comply with legal and regulatory requirements.

Sharing Your Information

We may share your information with third-party service providers who help us operate our Website and provide our services. We will only share your information with these providers under strict contractual obligations that require them to protect your information.

We will not share your information with any third-party for marketing purposes without your consent.

Your Choices

You have the right to access, correct, or delete your personal information. You can also opt out of receiving marketing communications from us.

Security

We take steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

 Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at enquiries@switchonenergy.com.au

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